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Awards for Excellence
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The home enjoys a reputation as a quality
provided both nationally and regionally with a significant
number of recent awards being achieved.
In March we were voted Best Social Care Apprentice
Employer in Britain at the National Care Accolades.
Skills for Care CEO Sharon Allen recorded that “Hendra
House thoroughly deserved their award as their innovative
approach to person centred care through an impressive
Apprenticeship programme beating off fierce competition
from the finalists in their category”
“Everyone at the ceremony was impressed by their absolute
commitment to person centred care and thinking differently
about service delivery that has completely transformed the
lives of the people they work with”.
For the second year running the home was nationally
recognised as being one of the “Top 100 Employers” in the
country by the National Apprentice Service and City &
Guilds of London Institute, beating over 93,000 other
employers for this prestigious accolade, and was the only
company from the Social Care Sector to be included in this
selective list.

We
were also voted Best Medium Sized Employer in the West
Midlands at the 2012 National Apprentice Awards, and then
competed against the 12 regional finalists, as a result we
were selected as one of the Top Three Medium Sized
Employers in the country, this being a considerable
achievement when you consider we were competing against
organisations with up to 250 employees.

For
the third time in four years (2009, 2011 and 2012) the
home was voted “Care Business of the Year” at the
Shropshire Care Awards, Hendra House is the only
organisation to have won
this prestigious award on three occasions.
The During our Infection Control Inspection held in
December 2012 the home became the first and only home in
Shropshire and Telford and Wrekin to be awarded the
coveted Platinum Award for Infection Control with a 100%
attainment.
CClick to see Infection Control
Inspection Results
The
Inspector reported that: “It was
a pleasure to visit the home and see how standards of
infection prevention and control have risen further since
my first visit to the home in 2009. The improvements to
the home are outstanding and I know that the home is held
by district nurses to have the best facilities! The
treatment room has to be said to be of an exceptionally
high standard, it is clean, tidy, well organised with good
storage facilities.
The newest development seen was the cleaner’s cupboard
which again is of the highest standard, clean, tidy and
has excellent fixtures and fittings. I have also commented
that the cleaner’s trolley is by far the cleanest,
organised trolley I have ever seen.
The staff made me welcome and showed me around the home
with pride, everyone at Hendra House should be commended
for the standard of infection prevention and control seen
and the outstanding award you have achieved”.
Other significant national awards include being runners up
in the 2010 National Skills Accolades held at the
Dorchester Hotel London.
The visiting judges who visited the home stated that:
“Everyone at Team Hendra is involved
in everything that is going on. The standard of care
reflects the massive investment that the owner has made in
recruiting the right staff and training and developing
them to fulfil their potential. This positive attitude and
value based approach is evident as soon as you enter the
front door. Relatives feel that their loved ones receive
excellent care and that all their needs are met in a very
caring manner by staff who show respect, and allow
individuals choice and dignity”

Our staff regularly showcase their talents by
competing in national competitions against the best carers
in the country. In 2010 Hendra House was the only
organisation to have two finalists in the “World Skills in
Care Competition”, with one member of staff winning the
coveted Bronze Medal.
2013 – 5 Star Rating for Food
Safety & Management – Shropshire Council
2012 – Best Social Care
Apprentice Employer – National Care Accolades
2012 – Voted “Top 100 Employer”
in Great Britain – NAS and City & Guilds of
London Institute
2012 – Top 3 Medium Sized
Employer In Great Britain – NAS Awards
2012 – Best Medium Sized Employer
In The West Midlands – NAS Awards
2012 – Care Business of the Year
– Shropshire Care Awards
2012 – Best Training &
Development Employer Finalist – Shropshire
Business Awards
2012 – Shropshire Healthy Eating
“Platinum Award” – Shropshire Council and PCT
2012 – Platinum Award For Infection Control &
Prevention - Shropshire Community NHS Trust
2011 – Care Business of the Year
– Shropshire Care Awards
2011 – Learner of the Year
– Shropshire Care Awards
2011 – Voted “Top 100 Employer”
– NAS and City & Guilds of London Institute
2011 – National Finalist – National Apprentice
Awards
2011 – Best Medium Sized Employer In The West Midlands
– NAS Awards
2011 – Retained IIP Accreditation
2011 – Best Apprentice Employer In Shropshire –
Shropshire Business Awards
2011 – Regional Winner - Midlands Adult Learner
Awards
2011 – 5 Star Rating for Food Safety & Management
– Shropshire Council
2010 - National Skills Accolades
Finalist
2010 - Best Provider of
Healthcare and Well Being Award - Shropshire
Care Awards
2010 - Finalist in Healthy Eating
& Team Awards - Shropshire Care Awards
2010 - Bronze Medal Winner
- World Skills in Care Competitions
2010 - 2 Finalists in
- World Skills in Care Competitions
2010 - Shropshire Healthy Eating
“Platinum Award” – Shropshire Council & PCT
2009 -
Voted Best Small/Medium Care Home
in Central England -
Central England Care
Awards
2009 -
Voted Employer
of the Year -
National Apprentice Awards.
2009 - Voted Care Business of the Year
- Shropshire Care Awards
2009 - Retained 3 Star Excellent Rating –
Care Quality Commission
2009 -
Voted West Midlands Employer of
the Year -
National Apprentice Awards.
2009 -
Employee Highly Commended -
National Apprentice Awards.
2008 -
Shropshire Healthy Eating
“Platinum Award” -
Shropshire County PCT & South
Shropshire District
Council.
2008
- Investors In
People Reassessment
– West Midlands Quality Centre
2008 - Nominated for Care Business of the Year Award - Shropshire Care Awards
2008 - 3 Star Excellent Rating
- Commission for Social Care & Inspection
2007
- Best Learner in Shropshire
- Shropshire Care Awards
2007 - Best Client Satisfaction Award
- Shropshire Care Awards
2006
- Best Company in Shropshire for Customer Satisfaction
- Shropshire Business Awards
2006 - Commended - Learning
Skills Council National Apprenticeship Awards
2005
- Investors in People Accreditation - West
Midlands Quality Centre
2004 -
Best New Business in Shropshire
Award - Shropshire Business Awards
2004
- People Manager of the Year Award - Shropshire
Business Awards
2004 - Trainee of the Year Award - Skills for Growth
Training
Awards
2004 - Award for Excellence in
Food Safety Management - FSA / South Shropshire D C |
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