Awards for Excellence   The Care Quality Commission “CQC”, as well as assessing each key outcome as “Excellent”, has rated the overall quality of service delivered to residents at Hendra House as “ Excellent”, this being the highest national rating achievable.    Potential residents and /or their families are advised to read the report from our most recent Key Inspection Report which was held on 23rd June 2009, which can be found on www.csci.org.uk. In addition to our “Excellent” CQC rating the home has won numerous external awards, which reflect the quality of service consistently delivered to its residents. Our most recent accolade was being voted Best Small/Medium Care Home in Central England at the 2009 Central England Care Awards, this success coming on the back of being voted Care Business of the Year at the 2009 Shropshire Care Awards. 2009 - Voted Best Small/Medium Care Home in Central England - Central England Care            Awards 2009 - Voted Employer of the Year - National Apprentice Awards. 2009 - Voted Care Business of the Year - Shropshire Care Awards 2009 - Retained 3 Star Excellent Rating – Care Quality Commission 2009 - Voted West Midlands Employer of the Year - National Apprentice Awards. 2009 - Employee Highly Commended - National Apprentice Awards.  2008 - Shropshire Healthy Eating “Platinum Award” - Shropshire County PCT & South              Shropshire District Council. 2008 - Investors In People Reassessment – West Midlands Quality Centre 2008 - Nominated for Care Business of the Year Award - Shropshire Care Awards 2008 - 3 Star Excellent Rating - Commission for Social Care & Inspection 2007 - Best Learner in Shropshire - Shropshire Care Awards 2007 - Best Client Satisfaction Award - Shropshire Care Awards 2006 - Best Company in Shropshire for Customer Satisfaction - Shropshire Business Awards 2006 - Commended - Learning Skills Council National Apprenticeship Awards 2005 - Investors in People Accreditation - West Midlands Quality Centre 2004 - Best New Business in Shropshire Award - Shropshire Business Awards 2004 - People Manager of the Year Award - Shropshire Business Awards 2004 - Trainee of the Year Award - Skills for Growth Training Awards 2004 - Award for Excellence in Food Safety Management - FSA / South Shropshire D C